BJ's Tire Center

Jing 2 years ago

My rental car had a nail in the tire. I was lucky to find the only open shop on the island on Sunday, but unfortunately, they were fully booked. However, Mark was really warm-hearted and helped me put on the spare "donut" tire so I could drive to the nearest car rental station. Big kudos to Mark for his great help! The people of Rhode Island are great!

Kim Molina 2 years ago

I actually started off having a few great experiences with Nathan helping me out and being friendly as well. The problem that I need to share is when my man went to the scheduled appointment with the car, paid ahead of time for two tires…then he waited, and waited and waited. He actually waited for nearly an hour before being told that they did not have the tires in stock. Not at any time did the person helping apologize. My other half asked the person what needed to be done. He was told that he/we could order the tires- on our own- and then schedule another appointment with them to place them. I have never heard of this before, but nevertheless- the next step was to void the payment. NO OTHER CHARGE was taken through the credit card machine… the person was unable to void the charge, he said that he didn’t know how. Another man named mark came up to help and also said that he could not help. So Daniel had to go to the main customer service desk and they also said that they were not sure if they knew what to do. I decided to go back this morning to find out who helped/didn’t really help yesterday. I had to wait for 12 minutes before Mark came to the front. I asked exactly who was w

Judith Bell 4 years ago

Only place open on Sunday, June 12. I desperately needed a tire. The manager answered the phone and said to bring it in. He had the right tire, was very kind and helpful. I’m sure he checked out the other tires also. Saved me from having to drive to Warwick on a donut tire. I can thank him enough.

Hannah Bogich 4 years ago

I arrived at 2pm on a Saturday and the place was locked up with all the lights off. The hours clearly posted “open 9am-6pm” but obviously that is not true.

doug neff 10 years ago

Showed up with a flat tire. Nail in the tire barely made it. The first guy we talked to said that he can't do it until tomorrow. Only one car in the bay. Also it's not like we showed up for an oil change. Was going to give 1 star. However, the manager named mark took a look at it and he was very helpful. Turned out they didn't have the tire. Not his fault. He did suggest a place to go. One star off because of how it began.